Close Menu
  • Business
  • Features
  • Interview
  • News
  • Opinion
  • Politics
  • The Icon
  • Get In Touch
Trending
  • Aviation Sector Recorded Zero Investment In The Last Two Years – Segun Musa
  • Terrorism: Customs Needs To Advance Beyond Revenue Collection, Says Mickey Excellency Boss, Mukaila
  • APC: Arewa Community Forum Accuses Party Leadership In Lagos Of Relegating, Marginalizing Members
  • Eid-Mubarak: AREFFN Chairman, Ohambele Felicitates Muslim Faithful At PTML 
  • NDIC Seeks Stakeholders’ Input To IADI Core Principles For Effective Deposit Insurance
  • Eid Mubarak: ANLCA Chairman, Wale Cole Celebrates Muslim Faithful At Tincan
  • LASWA Partners Lekan Bakare Foundation To Mark World Oceans Day
  • Aviation: Keyamo Marketing The Private Sector At The Detriment Of Public Or National Interest – Segun Musa
Prime Time Reporters
  • Business
  • Features
  • Interview
  • News
  • Opinion
  • Politics
  • The Icon
  • Get In Touch
Prime Time Reporters
Home » Wema Bank Plc launches new in-branch self service offering, Phygital
Business

Wema Bank Plc launches new in-branch self service offering, Phygital

Saint AugustineBy Saint AugustineJune 11, 2023No Comments2 Mins Read
Facebook Twitter Pinterest LinkedIn Tumblr Email
Share
Facebook Twitter LinkedIn Pinterest Email

Wema Bank Plc, the leading financial institution in innovation and technology has launched Phygital Branch, a self-service platform that combines the best aspects of traditional and digital banking in all its branches nationwide.

“Phygital is the result of Wema Bank’s recognition that a segment of our customers still enjoys the physical experience of traditional banking but without potential hassles such as queues that can diminish the experience.”, announced Mabel Adeteye, Wema Bank’s Head of Brand and Marketing Communications at the launch of the initiative.

“Phygital tablets grants our customers the seamless in-branch experience they desire by reducing the amount of time spent in the branch and eliminating long queues.”

On the Phygital tablet, customers can perform a range of financial services on their individual accounts such as checking account balances, transferring funds, upgrading or reactivating accounts, updating account information, generating statements of account, letters of reference and non-indebtedness, and much more—all without speaking to a customer representative or filling a form.

Already, customers are becoming acquainted with the Phygital Branch; one of such is Madame Olivia Oluwashetemi, who after initial skepticism lauds Phygital as a very smart and welcome idea. “When I visited my Wema branch some days ago to sort out some issues with customer service, I was told I could save some precious time by going on this new platform, Phygital—and to my pleasant surprise, I was through reactivating my account and updating my phone number in a few minutes.”, she said of the experience which is unlikely to be her last.

“ALAT remains my first choice, but I wouldn’t mind the occasional visits to my branch for Phygital services”, she added.

The launch of Phygital further drives Wema’s digital dominance, which ALAT helped establish; but while ALAT is fully digital, Phygital combines the perks of physical and digital banking, and allows customers a wider range of options for how they choose to bank.

Adeteye, Wema’s Head of Brand and Marketing Communications added that: “At Wema, we are constantly evolving and working to improve the lives and experiences of our customers. Phygital is another in a long line of products and services designed to provide them with the seamless customer services for which they trust us.”

Send your press invite, news, press releases/articles to augustinenwadinamuo@yahoo.com. Also, follow us on Twitter @PrimetimeRepor1 and on Facebook on facebook.com/primetimereporters or call the editor on 07030661526.

ALAT Mabel Adeteye Olivia Oluwashetemi Phygital Wema Bank Plc
Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
Previous ArticleOYOSUBEB Muslims applaud Adeniran for promoting Islamic culture, religious tolerance
Next Article Oye emerges NACCIMA boss as Ekiti woos investors
Saint Augustine
  • Website
  • Facebook
  • X (Twitter)

Saint Augustine is a seasoned freelance journalist and the chief editor of Primetime Reporters.

Related Posts

Aviation Sector Recorded Zero Investment In The Last Two Years – Segun Musa

June 8, 2025

Terrorism: Customs Needs To Advance Beyond Revenue Collection, Says Mickey Excellency Boss, Mukaila

June 8, 2025

Tinubu, Through Customs Has Collected Near Maximum Duty Collectible – Mukaila 

June 3, 2025
Leave A Reply Cancel Reply

Recent Posts

Aviation Sector Recorded Zero Investment In The Last Two Years – Segun Musa

June 8, 2025

Terrorism: Customs Needs To Advance Beyond Revenue Collection, Says Mickey Excellency Boss, Mukaila

June 8, 2025

APC: Arewa Community Forum Accuses Party Leadership In Lagos Of Relegating, Marginalizing Members

June 7, 2025

Eid-Mubarak: AREFFN Chairman, Ohambele Felicitates Muslim Faithful At PTML 

June 7, 2025

NDIC Seeks Stakeholders’ Input To IADI Core Principles For Effective Deposit Insurance

June 6, 2025
© 2025 Copyright Primetime Reporters.
  • Home
  • Business
  • Features
  • Interview
  • News
  • Opinion
  • Politics
  • The Icon
  • Get In Touch
  • Privacy Policy

Type above and press Enter to search. Press Esc to cancel.