The Nigerian Communications Commission, NCC has said that will be granting approval for tariff adjustment requests by Network Operators in response to prevailing market conditions.
This is pursuant to its power under Section 108 of the Nigerian Communications Act, NCA 2003 to regulate and approve tariff rates and charges by telecommunications operators.
The Commission, in a statement signed by the Director, Public Affairs, NCC, Reuben Muoka observed that the adjustment, capped at a maximum of 50 per cent of current tariffs, though lower than the over 100 per cent requested by some network operators, was arrived at taking into account ongoing industry reforms that would positively influence sustainability.
According to NCC, those adjustments would remain within the tariff bands stipulated in the 2013 NCC Cost Study, adding that requests would be reviewed on a case-by-case basis as was the Commission’s standard practice for tariff reviews.
The Commission further informed that tariff adjustment would be implemented in strict adherence to the recently issued NCC Guidance on Tariff Simplification, 2024.
“Tariff rates have remained static since 2013, despite the increasing costs of operation faced by telecom operators. The approved adjustment is aimed at addressing the significant gap between operational costs and current tariffs while ensuring that the delivery of services to consumers is not compromised.
“These adjustments will support the ability of operators to continue investing in infrastructure and innovation, ultimately benefiting consumers through improved services and connectivity, including better network quality, enhanced customer service, and greater coverage”, NCC said.
It disclosed that the decision was made after extensive consultations with key stakeholders across the public and private sectors, in recognition of the concerns raised by the public.
“The NCC has prioritised striking a balance between protecting telecom consumers and ensuring the sustainability of the industry, including the thousands of indigenous vendors and suppliers who form a critical part of the telecommunications ecosystem.
“The NCC recognises the financial pressures faced by Nigerian households and businesses and remains deeply empathetic to the impact of tariff adjustments. To this end, the Commission has mandated that operators implement these adjustments transparently and in a manner that is fair to consumers. Operators are also required to educate and inform the public about the new rates while demonstrating measurable improvements in service delivery”, added.
NCC, however, reaffirmed its dedication to fostering a resilient, innovative, and inclusive telecommunications sector saying, “Beyond protecting consumers, the Commission’s actions are designed to ensure the long-term sustainability of the industry, support indigenous vendors and suppliers, and promote the overall growth of Nigeria’s digital economy.”
“As a regulator, the NCC will continue to engage with stakeholders to create a telecommunications environment that works for everyone—one that protects consumers, supports operators, and sustains the ecosystem that drives connectivity across the nation”, the Commission concluded.
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