WEMA Bank reiterates commitment to customer data confidentiality


The management of the Wema Bank on Wednesday, reassured all its numerous customers that their financial transactions remain safe and secure with Wema Bank.

The Bank in a statement equally reassured its customers that it kept all customer data confidential while assuring members of the public that, “as a financial institution, Wema Bank takes issues around data integrity and breaches seriously and we are currently investigating the reports.”

It noted that “Recently, we embarked on a massive activation campaign in the month and wish to state that all accounts opened are valid and fit for use. We would like to reassure our customers that we keep all customer data confidential.”

The Bank informed that no account can be activated except by the owner of the account when the person downloads the app and proceeds with account confirmation.

While imploring everyone to keep their personal details safe as scammers were on the prowl and would use all opportunities to defraud customers, the Bank advised that “where you think your data may have been compromised, please change all your passwords and PINs immediately.”

“We want to assure all our customers that your financial transactions remain safe and secure with Wema Bank. We appreciate all our customers for choosing to bank with us and urge them to refer our simple, convenient and reliable digital banking services via ALAT to their friends and family”, it concluded.

The Bank was reacting to to recent reports by the members of the public about receiving text messages with account numbers.

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