Comptroller Frank Onyeka, the Customs Area Controller of Tincan Island Port Command, has introduced key reforms to address the issue of multiple alerts, streamline operations, and enhance trade facilitation.
This was introduced during a critical stakeholders’ meeting held at the command’s conference hall on Tuesday. The engagement brought together government agencies, terminal operators, freight forwarders, importers, and customs agents to discuss trade facilitation, maritime activities, and improved service delivery.
During the meeting, Comptroller Onyeka addressed key operational bottlenecks, particularly the issue of multiple alerts, which had previously hindered smooth cargo clearance at the port. He emphasized that moving forward, alerts will only be issued by legitimate units such as the Valuation Department or the Customs Intelligence Unit, CIU, based strictly on intelligence and with his direct approval.
“Once there is an alert, all other units will key into it and reconcile with the issuing unit before the goods are released. Enforcement has no reason to place alerts on consignments unless authorized by me. Our goal is to ensure seamless operations where traders who declare goods appropriately, pay the correct duties, and perform necessary examinations face no undue delays”, Onyeka stated.
He reassured stakeholders that Tincan Island Port is committed to fostering a conducive business environment, adding that transparency and collaboration are vital to achieving trade facilitation.
“We are here to make operations exceptionally easy for everyone. Traders who comply with the rules have nothing to fear. I have already started addressing the concerns raised during this meeting”, he said.
Reacting to the development, the Secretary of the Customs Consultative Committee, CCC, Mr. Eugene Nweke, commended Comptroller Onyeka for his proactive approach and commitment to resolving longstanding challenges.
Nweke noted that Onyeka’s reforms align with the resolutions of the Comptroller General of Customs Conference held in Abuja in 2024, which focused on reducing bottlenecks at ports.
“The issue of multiple alerts has been a major impediment to smooth cargo clearance. Comptroller Onyeka has resolved this by ensuring only one alert will be recognized in the command, and it must follow due process. His openness, integrity, and commitment to trade facilitation are commendable”, Nweke said.
The CCC, comprising terminal operators, shippers, and other maritime stakeholders, expressed optimism about the reforms and pledged their support for Onyeka’s leadership.
The meeting ended on a positive note, with stakeholders praising the improved dialogue and Onyeka’s dedication to addressing their concerns. The Customs boss reiterated his commitment to fostering a better working relationship and ensuring the Tincan Island Port remains a hub for efficient and transparent trade operations.
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